Tired of juggling repairs and customer service?
You do the repairs, we do the customer service - faster & cheaper. Your auto shop customers want better and quicker service. You have a lot on your plate. Sparkify keeps your customers in the loop so you can focus on running your shop, and they can be rest assured that quality work is being done on their vehicle.
Don't listen to us. Listen to your customers.
Customers of auto shops using Sparkify consistently compliment the prompt communication and customer service offered by the shops. They love the convenience of being able to pay online and the transparency of the work beig done on their vehicles.
Jeremy
They seem very honest in their approach and humble as human beings. Dealing with the staff has been fantastic. A quote was quickly sent via text, with a seamless approval process.
Kirstin
I like the app and it was great that you were able to check the car out and fix it so quickly
Jay
I put in a request online and 30 minutes later I received a call that they could take me in today. I will 100% be back!!
Is my car ready yet?
Your customers want to hear from you. Automated SMS keep them in the loop.
Customers love to see the progress in the work on their vehicle. They appreciate you telling them what is going on. It is difficult to keep up with all customer work oders daily, but with automated SMS, your customer are kept in the loop without any effort from you.
Build your reputation with customer loyalty. Fully automated.
Customers love giving you feedback on your service, and it's mostly great! Embrace your customers feedback, and focus on the areas of your business that matter most. Get weekly reports of how your business is doing.
Save thousands of dollars per month.
Pass along the credit card fees to your customers. These fees add up over time, but don't make a big difference for your customers. Sparkify intelligently calculates the fee and adds it to the customer's total, so you don't have to worry about it.
Approve work orders before work is started.
Never worry about un-approved work again. With our automated sms system, customers are able to approve and pre-pay for their work order before it starts. This builds trust between your shop and the customers, helping drive your review and improve customer satisfaction.
Create professional work orders, estimates, and invoices.
Manage your schedule effortlessly
Accept appointment requests even when the shop is closed. View which vehicles are coming in when, and make sure you're not overbooked. Customers love getting a speicifc time to come in, and you'll love the organization.
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